Legal

Terms of Use
Privacy Policy
Terms & Conditions

Privacy Policy

Introduction

Shivers Buildings LLC (“Shivers Buildings,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal data when you interact with our website (shiversbuildings.com) and services. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal data to improve our services and provide you with a better experience. This includes:

  • Information You Provide: When you fill out forms on our website, sign up for services, or communicate with us, you may provide personal details such as your name, phone number, email, and address.
  • Automatically Collected Information: We may collect data through cookies, tracking technologies, and analytics tools to understand website usage and improve functionality.

How We Use Your Information

We use your information to:

  • Provide and improve our products and services
  • Communicate with you, including responding to inquiries
  • Send marketing communications (only if you have opted in)
  • Maintain security and prevent fraud

Where Your Information Is Stored

Your personal data is stored securely in our customer relationship database and protected from unauthorized access.

Who Has Access to Your Information

Access to your information is limited to Shivers Buildings employees and affiliated companies for the following purposes:

  • Customer Support: Assisting with inquiries and service requests.
  • Sales & Marketing: Sending updates, promotions, and relevant industry content if you have opted in.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share data only in the following cases:

  • If required by law or to comply with legal obligations.
  • With trusted service providers who assist us in operating our business, under strict confidentiality agreements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
     • We maintain timestamped records of all opt-in actions
     • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
     • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
     • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business
     • Messages will be directly related to the services you have requested
     • We do not send promotional content without specific consent

Help & Support:

  • Reply “HELP” for assistance or contact us at Brittany@shiversbuildings.com
     • Customer support is available during regular business hours

Carrier Information:

  • Standard message and data rates may apply
     • Carriers are not liable for delayed or undelivered messages
     • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Your Rights & Choices

  • You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or replying STOP to SMS messages.
  • You can request to review, update, or delete your personal data by contacting us.

Cookies & Tracking Technologies

Our website may use cookies to improve user experience. You can adjust your browser settings to block or delete cookies if you prefer.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Modified” date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Brittany@ShiversBuildings.com

Last modified: 3-17-2026
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